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Kansas State University

IT Help Desk
Kansas State University
214 Hale Library
Manhattan, KS 66506
785-532-7722
800-865-6143 (toll-free)
helpdesk@k-state.edu

Wireless Frequently Asked Questions

  • How do I configure my device for KSU Wireless or KSU Housing?

    Go to wireless.k-state.edu/connect/. After completing the short setup process you will automatically connect to the proper wireless network.

  • What are the wireless networks available on campus and which one should I connect to?
    • KSU Wireless: A secure network for current K-State faculty, staff, and students not living in K-State residence halls or Jardine Apartments.
    • KSU Housing: A secure network for current residents of K-State residence halls and Jardine Apartments.
    • KSU Guest: For temporary visitors to campus. This wireless network has no security and cannot access K-State enterprise systems such as K-State Online, WebMail, iSIS, HRIS, and FIS.
  • What operating systems are supported?
    • Microsoft Windows
    • Mac OS X
    • Ubuntu
    • iOS devices
    • Android devices
  • Can Google Chromebooks connect to KSU Wireless or KSU Housing?

    Chrome OS versions earlier than 15.0.874.83 may not connect to KSU Wireless or KSU Housing.

  • What is wireless networking?

    Wireless networking is a method of connecting devices to a Local Area Network (LAN) via a low-power radio frequency signal instead of a wired, plugged-in connection.

  • How do I get started using K-State's wireless network?
    • Have a laptop computer or other personal mobile device capable of connecting to a WiFi network with WPA2 Enterprise security.
    • Ensure that you have internet access. (You can use KSU Guest for this purpose.)
    • Point your web browser to http://wireless.k-state.edu/connect/.
  • Where can I access the wireless network on campus?

    Most of campus is covered. See K-State wireless locations for details.

  • Why are we switching from WEP to WPA2 Enterprise security?
    • WPA2 Enterprise offers much stronger security than WEP.
    • A current eID is required, which restricts use of K-State's secure wireless network to current faculty, staff, students and authorized affiliates.
    • Thirdly, WPA2 Enterprise is required to securely connect to the newer 802.11n wireless protocol while still achieving maximum data transfer speeds.
  • Which wireless protocols are supported?
    • 802.11a
    • 802.11g
    • 802.11n (not available in all locations)
  • What wireless network do I use in the Vet Med complex?
    • WPA2 is not currently available in the Vet Med complex.
    • After using the automated configuration tool to configure your device, you will need to manually connect to k-state.vet.
  • What happens if I use KSU Guest to attempt to access K-State enterprise systems such as K-State Online, WebMail, iSIS, HRIS, and FIS?
    • These systems are not available on KSU Guest. Use KSU Wireless or KSU Housing to access these resources.